Technical Support Executives

Provided technical support and troubleshooting for software, hardware, and networking issues to clients and internal teams. Assisted in system installations, updates, and maintenance tasks. Ensured timely resolution of user issues, maintained documentation, and contributed to improving overall IT support processes. Developed strong communication skills by interacting with a diverse customer base and handling multiple support channels.

Laravel Developer

• Developing RESTful APIs and backend services using Laravel
• Writing clean, reusable, and efficient code following best practices
• Integrating third-party APIs and packages for enhanced application functionality
• Managing databases, migrations, and Eloquent ORM relationships
• Implementing authentication and authorization using Laravel Passport or Sanctum
• Participating in code reviews, debugging, and performance tuning
• Using Git for version control and participating in agile-based sprints

Associate Laravel Developer

1. Assisted in developing web applications using Laravel, Blade, and MySQL.
   
2. Built basic CRUD modules, REST APIs, and implemented form validation.
   
3. Worked with Eloquent ORM for database queries and relationships.
   
4. Participated in debugging, testing, and improving application performance.
   
5. Collaborated with senior developers using Git, GitHub, and Agile/Scrum.
   
6. Integrated third-party APIs and contributed to UI improvements.

Intermediate(+2) : Management - Tribhuvan Univerity

Completed Higher Secondary (+2) education in Management faculty with a GPA of 2.11. Gained foundational knowledge in business, accounting, and economics, along with practical skills in communication and management.Completed Higher Secondary (+2) education in Management with a focus on Computer Science. Achieved a GPA of 2.11. Gained foundational knowledge in business, accounting, and information technology, including basic programming and computer applications.

Bachelor : Bachelor of Computer Application - Tribhuvan Univerity

Currently pursuing BCA with a strong focus on software development, database systems, web technologies, and programming. Gained practical experience through academic projects and coursework in areas such as web development, data structures, and computer networks.